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New Realm

Beer Quality Survey

Thank you for reaching out to us with your question or concern about our beers. To best serve your needs, please give us as much information as possible when filling out the below form.

We strive to reply to each and every submission as soon as possible, typically within 2-5 business days.

  • About You

    We'll need to know a little about you.
  • Beer in Question

    Please tell us as much as possible about the beer you're inquiring about, including packaging type, packaging date as well as when and where you purchased this beer.
  • Please tell us which New Realm beer you are inquiring about.
  • Please tell us if the beer was in cans or draft.
  • Please tell us how you purchased this beer.
  • This is printed directly on the bottom edge of the can in the format: “PKG MM/DD/YY / HH:MM.” If your beer concern is with a draft beer, please just list date purchased.
  • Please tell us when you purchased this beer.
  • Please tell us where you purchased this beer.
  • Please tell us which best describes your concern about the beer.
  • Try to use words that accurately describe your sensory experience. I.E. - the “skunk” rule: don’t say “skunky” unless the beer actually smells like a skunk.