PRIVACY POLICY

New Realm Brewing is committed to respecting your privacy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy applies to our website, accessible at www.newrealmbrewing.com (the “Website”), and our application (the “App,” and together with the Website, our “Platforms”).  If you do not agree with our policies and practices, you must discontinue use of the Platforms immediately. By accessing or using the Platforms, you agree to this Privacy Policy. We may change this Privacy Policy from time to time, and we will post the new Privacy Policy on our Platforms. Your continued use of the Platforms after we make changes is deemed to be acceptance of those changes, so please check the Platforms periodically for updates to this Privacy Policy.

Age Requirement.  The Platforms are not intended for anyone under the age of 21. No one under the age of 21 may provide any information to or on the Platforms and we do not knowingly collect any information from any under the age of 21.

Information We Collect.  New Realm Brewing may collect information from and about users of the Platforms, including personal information such as name, street address, email address, telephone number or any other identifier provided by the user by filling in forms on the Platforms, establishing an account or communicating with us.  When you communicate with us, you may be required to provide your contact information and other information to enable us to assist you.

We may also collect information about your internet connection, the equipment you use to access the Platforms, IP addresses, information collected through cookies and other tracking technologies, and certain usage details. This information is collected directly from you when you provide it to us or automatically as you navigate through the Platforms.

How We Collect Information.  We collect information that you provide to us.  We may also use automatic data collection technologies to collect certain information as you navigate through the Platforms, such as traffic data, location data, logs and other details of your visits to the Platforms. In addition, we may automatically collect information about your computer or device and internet connection.

We may collect information about your use of the Platforms through cookies and other similar technologies.  Cookies and other technologies, such as web beacons, allow us to track your preferences and recognize your web browser when you use our website.  We use cookies and other technologies to support our website features and functionality, to personalize your experience, and improve our Platforms.  You may disable your web browser’s cookies and other technologies, but if you do so certain features and functionalities will be limited or unavailable to you.

How We Use Information We Collect.  We may use information that we collect about you or that you provide to us (i) to provide you with information, products, or services that you request from us; (ii) to fulfill any other purpose for which you provide it; (iii) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us; (iv) to allow you to participate in interactive features on the Platforms; (v) in any other way we may describe when you provide the information; (vi) to comply with legal and/or regulatory requirements; (vii) to personalize our services and Platforms; and (viii) for any other purpose with your consent.

We may also use your information to contact you about our products or services that may be of interest to you, send you announcements or special offers, or notify you of upcoming events.

Your Ability to Opt-Out of Promotional Messaging.  If you do not want to receive marketing and promotional material and information from us, you may change your account preferences to unsubscribe from these communications.  You may also use the “unsubscribe” feature included in text messages and email communications from us.  We will however, use your information to notify you if you win a contest or sweepstakes, or to fulfill your order of any products from us.

Disclosure of Your Information.  We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy (i) to our subsidiaries and affiliates; (ii) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of New Realm Brewing’s assets in which personal information held by New Realm Brewing about the Platform users is among the assets transferred; (iv) to fulfill the purpose for which you provide it; (v) for any other purpose disclosed by us when you provide the information; and (vi) with your consent.

We may also disclose your personal information (i) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (ii) to enforce or apply our terms of use and other agreements; and (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of New Realm Brewing, our customers or others.

Third Party Links.  We may include links to third party websites, applications or services for your convenience.  New Realm Brewing is not responsible for the information collected through those websites, applications or services.  We recommend that you read the terms of use and privacy policies of any third parties.

Access to Your Information.  You have the ability to access and update your personal information by logging into your account.  If you are having trouble updating your information, you may email us at inquiry@newrealmbrewing.com for assistance.

Questions.  If you have questions about our Privacy Policy, please send an email to us at inquiry@newrealmbrewing.com.  You can also contact us by mail at the following address:

New Realm Brewing
1209 Craft Lane
Virginia Beach, VA 23454

 

Terms of Service

PLEASE READ THE FOLLOWING TERMS OF SERVICE (“TERMS”) CAREFULLY. THESE TERMS CONSTITUTE A BINDING LEGAL CONTRACT BETWEEN THE USER (“YOU”) AND NEW REALM BREWING COMPANY (“NEW REALM BREWING,” “WE,” OR “US”). BY ACCESSING, BROWSING OR USING THe New REALM BREWING WEbSITE OR APPLICATION YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND AND ABIDE BY THE TERMS.

Introduction.  New Realm Brewing grants users age 21 and older access to our website, accessible at https://newrealmbrewing.com (the “Website”), and our application (the “App,” and together with the Website, our “Platforms”). Your use of either or both of the Platforms constitutes your acceptance of the Terms. Further, you agree that by using either or both of the Platforms, you represent that you are at least 21 years of age and that you are legally able to enter into the binding agreement contemplated by these Terms.

Intellectual Property.  For the purposes of these Terms, “Content” means, collectively, any content, including any text, graphics, logos, icons, software, source code, applications, specifications, images, photos, audio, video, fonts, articles and other forms of information, data or communication available on or through the Platforms. The Content, including the selection and arrangement thereof, and all trademarks, service marks, tradenames and trade dress, whether registered or unregistered, is the sole property of New Realm Brewing and/or its licensors and is protected by copyright, trademark and other intellectual property laws.

Prohibited Uses.  Unless otherwise specified, the Platforms and all Content are strictly for your personal and non-commercial use only. You are prohibited from (i) violating or attempting to violate any security features of the Platforms; (ii) accessing or attempting to access any systems or servers on which the Platforms are hosted; (iii) modifying or altering the Platforms in any way; (iv) misrepresenting your age or using any identity other than your own to access the Platforms; (v) copying or otherwise manipulating identifiers in order to deceive others or disguise the origin of the Content; and (vi) using any device, software, robot, manual process or other routine to interfere or attempt to interfere with the proper operation of the Platforms. New Realm Brewing reserves the rights to terminate your use of the Platforms, in its sole discretion, at any time for any reason. Any violation of system or network security may subject you to civil and/or criminal liability.

Disclaimer.  New Realm Brewing hereby disclaims all representations and warranties of any kind. New Realm Brewing is making each of the Platforms available “as is” without any representations or warranties as to the accuracy, completeness or suitability of the Content on either of the Platforms. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEW REALM BREWING EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE CONTENT, PRODUCTS AND SERVICES PROVIDED ON THE PLATFORMS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. NEW REALM BREWING DOES NOT WARRANT THAT THE PLATFORMS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE PLATFORMS WILL BE UNINTERRUPTED OR ERROR-FREE. AS A CONDITION OF YOUR USE OF THE PLATFORMS, YOU WARRANT TO NEW REALM BREWING THAT YOU WILL NOT USE THE PLATFORMS FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS.

LIMITED LIABILITY.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEW REALM BREWING OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS OR THIRD PARTY PARTNERS BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORMS OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY NEW REALM BREWING. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. NEW REALM BREWING HAS NO CONTROL OVER, AND NO LIABILITY FOR, ANY THIRD-PARTY WEBSITES OR MATERIALS.

Indemnification.  You agree to indemnify, defend and hold harmless New Realm Brewing and any of it its officers, directors, employees, agents, suppliers, licensors and third-party partners from and against all losses, liability, expenses, damages and costs, including reasonable attorneys’ fees, arising from your access to or use of the Platforms, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

Governing Law.  These Terms and your use of the Platforms shall be construed in accordance with and governed in all respects by the laws of the State of Delaware, without regard to any choice of law or conflict of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Platforms shall be in the state courts located in Virginia Beach, Virginia or the U.S. District Court for the Eastern District of Virginia, Norfolk Division, located in Norfolk, Virginia. Any cause of action or claim you may have with respect to the Platforms must be commenced within one (1) year after the claim or cause of action arises.

Dispute Resolution.  Any dispute or claim arising out of or related to your use of the Platforms, or to any products or services sold by us will be resolved by binding and confidential arbitration in Virginia Beach, Virginia, before one (1) arbitrator.  The arbitration will be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, and you and the other parties participating will equally share in the costs assessed for the arbitration.  The arbitrator’s decisions will be final and binding, and judgment may be entered by any court having competent jurisdiction.

Changes to the Terms.  You agree that additional terms and conditions may apply to specific products, services, and applications from time to time (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control. New Realm Brewing reserves the right to revise these Terms at any time at our sole discretion. New Realm Brewing will post a notice on the Website any time these Terms have been changed or updated. Your continued use of the Platforms after the posting of changes will constitute your acceptance of and agreement with such changes. Do not use either of the Platforms if you are unwilling or unable to be bound by the Terms.

Miscellaneous.  New Realm Brewing’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. New Realm Brewing may assign its rights and duties under these Terms to any party at any time without notice to you. If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. Nothing contained in these Terms or on the Platforms should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by New Realm Brewing or by any third party.

Additional Terms.  Additional terms and conditions apply to the purchase of products and services from our Website.  You may view those terms here.

Acknowledgement.  By viewing, using, or accessing any Platform, you acknowledge that you have read and understood these Terms and agree to be bound by them.

 

Shipping Rules & Requirements

Age Requirement
You must be at least 21 years old to purchase alcohol products. You represent to us that you are at least 21 years old or older. Someone over the age of 21 will be required to be present at the time of delivery.

Restricted Shipping
Under existing laws and carrier requirements, we are only able to ship our alcoholic products to the following states, provided all other shipping conditions are met:

  • Alaska
  • District of Columbia
  • Kentucky
  • Nevada
  • New Hampshire
  • North Dakota
  • Oregon
  • Pennsylvania
  • Vermont
  • West Virginia
  • Virginia

Dry Zip Code Limitations
We cannot ship alcoholic products to zip codes that have enacted local options to exclude the sale or shipment of alcoholic beverages. By purchasing our alcoholic products, you verify that you have checked your local laws and have confirmed that the importation of alcoholic beverages is permitted.

Shipping Address Limitations
We cannot ship alcoholic products to P.O. boxes, APO/FPO addresses, mailboxes, or internationally. To inquire about international shipping for merchandise, please contact shop@newrealmbrewing.com.

Adult Signature Required for Alcoholic Product Delivery
For shipments including alcoholic products, we are required to ship with an Adult Signature Required sticker, which means you will be required to show your government-issued ID to the delivery driver before taking delivery. Adult Signature Required stickers require an additional surcharge which will be passed onto the purchaser.

In the interest of avoiding missing deliveries, we suggest using your place of work as the delivery location. You may also opt to pick up your package at a shipping facility near you. If the recipient is found to be under the age of 21, the order will be returned and no refund will be given.

Fulfillment Processing
Please allow 2-4 business days for processing on all orders. Once your order has been prepared for shipment you will receive an email with order details as well as tracking information. If you have not received tracking information within 4 business days, please email shop@newrealmbrewing.com and we will provide you with an update as soon as possible.

Undeliverable Packages
If your package is returned to us, we may re-ship it to you for an additional shipping charge equal to the actual shipping cost. Any order that is refused or returned after three attempts to deliver will not be refunded. Shipping and packaging charges will not be refunded. Additionally, the buyer will be responsible for any additional fees incurred to have the product returned to us.

Returns and Exchanges
All alcohol sales are final and cannot be returned.  If your alcoholic beverages are damaged in shipping, please take a picture of the damaged product and email it to us at ______.  We will use reasonable efforts to work with our shipper.

Refunds
For information regarding refunds, please email shop@newrealmbrewing.com. Please include your name, contact information (email address and phone number), order/invoice number, and a brief description of the reason for your refund request.

Shipping Containers
In addition to the Adult Signature requirement, we are required to ship all alcoholic products in approved shipping containers to ensure they are handled properly. All shipping package costs will be added to your total at checkout.

Title & Responsibility
The title to products is passed to you at the time of the sale and you remain responsible for shipping costs, including insurance. New Realm makes no representation to the legal rights of anyone to ship or import beverages containing alcohol. You authorize New Realm Brewing Company to act on your behalf to engage a common carrier to deliver your order to you.

Importing Products
You agree that you have read these terms and understand that when you import these products into your state that it may require you to have a license or registration to do so and to pay applicable state taxes in your state. New Realm assumes no obligation and bears no responsibility whatsoever for applying for or obtaining any such permits or licenses. We strongly suggest you investigate your state laws and determine how alcoholic beverages may lawfully be brought back home. You shall be responsible for all applicable excise, use, and sales tax due to your state related to the purchase of any taxable products.

Liability for Damage
We are not liable for damages to products caused by weather conditions and/or force majeure during transportation. Potential heat exposure during warm weather conditions and extreme cold may damage items during shipping.  Force majeure includes catastrophes such as, but not limited to, plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies), confiscation, quarantine, or natural disaster.

Pricing and Inventory
Price and availability are subject to change without notice. Once your payment is confirmed, we will make every effort to ship your order within 5 business days. Some orders may take longer during peak seasons. If you place an order and an item is out of stock, we will contact you and ask you if you would like a refund or if you would like to wait until we receive the product. We retain the right to refuse any order.